After a recent update, you may run into an issue where your Invoices are not displaying the Balance or Amount properly. This is due to some changes that were made to the system to allow greater flexibility for Matter Expense Taxes, but the short-term outcome is this visibility and calculation error. But fear not! We have a quick, easy solution that you can employ on a per-Invoice basis to continue working in the interim while we get the larger issue resolved!

In the event that you’re working with an Invoice that looks like this:

Find the Flow button in the top ribbon (it may be hiding within the Ellipses) and look for the Flow titled Bill – Refresh and Calculate.

It will ask you for a confirmation, so click OK.

And after about 5-10 seconds, refresh your page. You should see your Balance and Amount restored.

*NOTE-WARNING* - You may be tempted to attempt to run this Flow en masse from a View showing many of your Invoices, but *DO NOT* do this. This Flow is best used on about 10 Invoices at a time – any more than that, and you risk the process hanging and being unable to further assist you. This *REALLY* should *ONLY* be used for single Bills while we resolve the main issue.

Thanks so much for your patience and we’ll have this taken care of soon!